Glossary
Citation
A mention of your business name, address, and phone number online, even without a link. Citations on trusted sites help search engines verify your business is real and improve local rankings.
Citations are mentions of your business information (name, address, phone number) on websites, apps, social platforms, and business directories. Think of them as digital footprints that help establish your business's existence and credibility. Every time your business details appear online—whether on Yelp, Facebook, or a local chamber of commerce website—that's a citation. For local businesses, citations are particularly important for SEO. Search engines like Google compare citation information across different websites to verify your business details. When they see consistent information about your business appearing on trusted sites, they gain confidence that your business is legitimate and should be shown to searchers. Inconsistent citations (like different phone numbers or address formats) can confuse search engines and hurt your rankings. To build citations, start by claiming and optimizing your Google Business Profile, then move on to major platforms like Yelp, Facebook, and Apple Maps. Next, add industry-specific directories and local business associations. Use a consistent format for your name, address, and phone number across all platforms. Tools like BrightLocal, Moz Local, or Semrush can help manage your citations by finding opportunities and fixing inconsistencies.